Contact information
Contact us
Get in touch
There are several ways to reach our support team, and we’re always happy to help. Whether you have a question about your order, product support, warranty coverage, or general information, we’ll do our best to make the process easy.
Choose the option that works best for you
You can reach us through the contact form on this page, by email, or by phone during normal support hours.
Use the contact form provided on this page for quick support requests.
Support on your schedule
We’re happy to assist in whatever way works best for your time and schedule. Whether you prefer to send a quick email, submit a form, or speak with someone directly, our team is ready to help.
We look forward to hearing from you.
Part of the Upper Echelon Products family
Everlasting Comfort® is an Upper Echelon Products brand. Upper Echelon Products is a U.S. company based in Austin, Texas that manufactures and distributes Everlasting Comfort® products.
The UEP portfolio also includes Repel® and Rain-Mate® umbrellas, Le Chateau® wine decanters, Café du Chateau® French presses and cold brew coffee makers, Flux Phenom® magnetic screen doors, Triton™ dog leash products, and LumiLux® toilet bowl lights.